ZAG

Zagreb Franjo Tuđman International Airport

Velika Gorica, Croatia

Operated by Međunarodna Zračna Luka Zagreb d.d. (MZLZ)private
ICAOLDZAElev353 ft
The Verdict
68/100Surprisingly not awful

At least the trend is improving.

Ranked #11 of 198 airportsBased on data from 1947–2026
Operational30%
60Unremarkable
Sentiment25%
57It'll do
Infrastructure15%
44Not great
Sent. Velocity15%
96Almost too good to be true
Connectivity15%
100Suspiciously good

What People Think

The trajectory at ZAG suggests someone actually listens to feedback. Revolutionary.

4.9Avg Rating / 10
1,400
ReviewsGoogle 1390Skytrax 10
31%Positive
SKYTRAX STARS:★★★☆☆
★ 4.0on Google Maps (1,390 reviews)
Sentiment Trajectory (2025–2026)+0.74 over 3 years
Then: 7.8/5 (998 reviews)Now: 8.5/5 (343 reviews)
Positive31%
Neutral36%
Negative33%
Queuing
2.4
Cleanliness
3.2
Staff
2.0
Food & Bev
1.9
Wifi
3.0
Wayfinding
3.1
Transport
3.0
Shopping
—

The Numbers

12KPassengers (2025)
-99.7%YoY Growth

12K passengers in 2025 — still 100% below the 2019 peak, though up -99% from the 2020 COVID crater.

4.2MInternational (33985%)
468KDomestic (3771%)
51,664Aircraft Movements
Passenger History

Lounges

1 available
Primeclass Lounge
priority pass

Tardiness Report

2026/03–2025/04 · 44,246 flights
0.0%Flights Delayed18 of 44,246 flights
0.1minAvg Delay

Delays? What delays? This place runs like clockwork.

+1.9pp vs prior year+1.0min vs prior year
Delay Causes (ATFM)
Weather67%
Carrier33%
ATC0%
Airport0%

Where You Can Escape To

Croatia Airlines·Hub
Ryanair·Focus City
71 routes · 4 regions
Europe10
Split Airport (SPU)—
Zurich Airport (ZRH)—
Belgrade Nikola Tesla Airport (BEG)—
Luqa Airport (MLA)—
Dublin Airport (DUB)—
Karlsruhe Baden-Baden Airport (FKB)—
Mostar International Airport (OMO)—
Barcelona International Airport (BCN)—
Lanzarote Airport (ACE)—
Pisa / San Giusto - Galileo Galilei International Airport (PSA)—

Ground Transport

MMetro
RRail
TTram
BBus

The Runway Report

1 Runway
04/2210,669ft × 148ft · ASP · Lighted

The Backstory

HistoryFollowing an increase in passenger numbers and the necessity to upgrade its infrastructure, the airport installed a CAT-IIIb instrument landing system (ILS) in 2004. In 2008, a new VIP terminal was added and the terminal was extended to include extra...
ACI Service Quality Awards
2020🥇
ACI ASQACI ASQ · 2 to 5m · europe
2019🥇
ACI ASQACI ASQ · 2 to 5m · europe