LHR

London Heathrow Airport

London, United Kingdom

Operated by Heathrow Airport Holdings Limitedprivate
Opened1946ICAOEGLLElev83 ft
The Verdict
71/100Solid. Not spectacular, but solid.

At least the trend is improving.

Ranked #2 of 198 airportsBased on data from 1986–2026
Operational30%
75Reliably good
Sentiment25%
48Room for improvement
Infrastructure15%
62Solidly average
Sent. Velocity15%
88Above average
Connectivity15%
93The gold standard

Carbon Accreditation

Level 6/7Transition
2024

Paris-aligned reductions + offsetting residuals

What People Think

LHR is the airport equivalent of 'it's fine.'

4.4Avg Rating / 10
3,491
ReviewsGoogle 1920Skytrax 1571
25%Positive
SKYTRAX STARS:★★★★☆
★ 4.0on Google Maps (1,920 reviews)
Sentiment Trajectory (2010–2026)+0.46 over 17 years
Then: 4.0/5 (84 reviews)Now: 4.5/5 (1456 reviews)
Positive25%
Neutral32%
Negative43%
Queuing
2.6
Cleanliness
3.4
Staff
2.8
Food & Bev
2.7
Wifi
2.5
Wayfinding
3.5
Transport
3.5
Shopping
—

The Numbers

84.5MPassengers (2025)
+0.7%YoY Growth

Record year! 84.5M passengers in 2025, up 4% from pre-pandemic levels and a staggering 336% rebound from the 2021 COVID low.

79.6MInternational (94%)
4.9MDomestic (6%)
479,996Aircraft Movements
Passenger History

Lounges

12 available
Blush Lounge by Plaza Premium Group
Terminal 4
priority pass
Club Aspire Lounge
Terminal 5
priority pass
Clubrooms LHR Terminal 3 - Additional Fee Applies
Terminal 3
priority pass
Evergreen Bar & Restaurant
Terminal 3
priority pass
My Lounge
Terminal 3
priority pass
No1 Lounge Heathrow
Terminal 3
priority pass
No.1 Lounge Heathrow T2
Terminal 2
priority pass
Plaza Premium Lounge
Terminal 4
priority pass
Plaza Premium Lounge
Terminal 2
priority pass
Plaza Premium Lounge
Terminal 3
priority pass
Plaza Premium Lounge (Terminal 5 Departures)
Terminal 5
priority pass
The Globe Pub & Kitchen
Terminal 5
priority pass

Tardiness Report

2026/02–2025/03 · 886,687 flights
7.9%Flights Delayed70,085 of 886,687 flights
3.0minAvg Delay

On-time performance so good it feels like a statistical error.

Delay Causes (ATFM)
Weather84%
Carrier0%
ATC8%
Airport3%

Where You Can Escape To

British Airways·Hub
Virgin Atlantic·Hub
199 routes · 6 regions · Top: Dublin Airport (323/mo)
Europe10
Dublin Airport323
Geneva Cointrin International Airport319
Amsterdam Airport Schiphol (AMS)317
Frankfurt am Main International Airport288
Madrid Barajas International Airport (MAD)275
Zurich Airport266
Munich International Airport (MUC)235
Glasgow International Airport203
Copenhagen Kastrup Airport (CPH)201
Edinburgh Airport194

Ground Transport

MMetro
RRail
TTram
BBus

Direct rail connection to terminal

The Runway Report

2 Runways
09L/27R12,799ft × 164ft · ASP · Lighted
09R/27L12,001ft × 164ft · ASP · Lighted

The Backstory

1946
Opened
History===Third runway and terminal expansion=== thumb|Heathrow airport roads and terminals expansion layout There is a long history of expansion proposals for Heathrow since it was first designated as a civil airport. Following the cancellation of the Mapl...
Skytrax World Airport Awards
2026🏆
SkytraxWorld's Best Shopping
2021🏆
SkytraxBest 20 25m Passengers
2021🏆
SkytraxBest in Western Europe
2019🏆
SkytraxWorld's Best Shopping
2019🏆
SkytraxBest in Western Europe
2018🏆
SkytraxBest in Western Europe
2018🏆
SkytraxWorld's Best Shopping