LGW

London Gatwick Airport

London, United Kingdom

Opened1958ICAOEGKKElev202 ft
The Verdict
55/100Could be worse (but not by much)

Passengers have noticed — and they're not happy about it. And it's getting worse.

Ranked #23 of 42 airportsBased on data from 1956–2026
Operational25%
74Actually decent
Sentiment25%
38Painful
Infrastructure15%
49Painful
Sent. Velocity15%
36Painful
Connectivity10%
99Suspiciously good
Operator10%
50Passable

Carbon Accreditation

Level 6/7Transition
2024

Paris-aligned reductions + offsetting residuals

What People Think

LGW: aggressively adequate. Not great, not terrible — the airport equivalent of a shrug.

3.8Avg Rating / 10
808
ReviewsSkytrax 808
21%Positive
SKYTRAX STARS:★★★☆☆
★☆☆☆☆skytrax
Nov 2025

Rip off Scam Merchants. Signage exiting the long stay carpark is very poor and ends up directing you to the drop off zone, so they can skim extra cash...

★☆☆☆☆skytrax
Sep 2025

My car was damaged while in the care of the Gatwick Airport North Terminal valet service. This is being disputed by NCP but so far Customer Care have...

★☆☆☆☆skytrax
Aug 2025

Parked at the Mid stay parking at Gatwick airport. Seemed reasonable at first, but our Easyjet flight from Poland was delayed and we were late arrivin...

★★★★★skytrax
Jun 2025

✅ Trip Verified | Found the airport excellent. Arrival was fast and very well managed, and despite the distances to be walked it was well designed a...

★★★★☆skytrax
Jun 2025

Long walk on arrival at north terminal on arrival, but fairly quiet Rapid transfer by the monorail to south terminal. Security was rapid. Duty free is...

Sentiment Trajectory (2010–2025)-0.54 over 15 years
Then: 2.5/5 (30 reviews)Now: 2.0/5 (10 reviews)
Positive21%
Neutral40%
Negative39%
Queuing
2.5
Cleanliness
3.0
Staff
2.9
Food & Bev
2.5
Wifi
—
Wayfinding
3.3
Transport
3.5
Shopping
—

The Numbers

470KPassengers (1956)
-98.8%YoY Growth

470K passengers in 1956 — still 99% below the 2019 peak, though up -92% from the 2021 COVID crater.

Passenger History

Tardiness Report

2014/12–2014/01 · 0 flights
—Flights Delayed
—Avg Delay

Where You Can Escape To

BA EuroFlyer·Base
British Airways·Hub
easyJet UK·Base
Jet2.com·Base
Norse Atlantic UK·Base
TUI Airways·Base
Vueling·Base
Wizz Air UK·Base
215 routes · 6 regions · Top: Geneva Cointrin International Airport (194/mo)
Europe8
Geneva Cointrin International Airport194
Dublin Airport174
Barcelona International Airport (BCN)148
Malaga Airport (AGP)94
Madrid Barajas International Airport (MAD)93
Innsbruck Airport87
Alicante International Airport (ALC)86
Glasgow International Airport79
Other2
Guernsey Airport102
Jersey Airport92

Ground Transport

MMetro
RRail
TTram
BBus

Direct rail connection to terminal

The Runway Report

2 Runways
08L/26R8,402ft × 148ft · ASP · Lighted
08R/26L10,883ft × 148ft · ASP · Lighted

The Backstory

1958
Opened
HistoryOn 17 September 2008, BAA announced it would sell Gatwick after the Competition Commission published a report about BAA's market dominance in London and the South East. On 21 October 2009, it was announced that an agreement had been reached to sell G...
ACI Service Quality Awards
2013🥇
1stBest Improvement
2011🥇
1stBest Improvement