BCN

Josep Tarradellas Barcelona-El Prat Airport

Barcelona, Spain

ICAOLEBLElev12 ft
The Verdict
53/100Could be worse (but not by much)

Passengers have noticed — and they're not happy about it. And it's getting worse.

Ranked #36 of 42 airportsBased on data from 2000–2026
Operational25%
81Actually decent
Sentiment25%
25Dire
Infrastructure15%
72Actually decent
Sent. Velocity15%
28Dire
Connectivity10%
65Passable
Operator10%
50Passable

Carbon Accreditation

Level 3/7Optimisation
2024

Engaging stakeholders on Scope 3 emissions

What People Think

Customer service at BCN? More like customer survival.

3.5Avg Rating / 10
365
ReviewsSkytrax 365
20%Positive
SKYTRAX STARS:★★★★
☆☆☆☆skytrax
Feb 2026

Passport control is awful, but no matter how long that takes your luggage will arrive even later. It makes me ashamed to be European looking at all th...

☆☆☆☆skytrax
Oct 2025

Horrendous experience! Arrived at 7 for a flight at 1030am. Baggage drop opened at 8.30, gate number called no no earlier that 9.40am. tried to get to...

☆☆☆☆skytrax
Sep 2025

✅ Trip Verified |    Horrendous security staff at bag check. I was wearing a thin bangle which caused the metal detector to bleep and the lady on secu...

☆☆☆☆skytrax
Aug 2025

3 of 4 men’s toilets closed. Super expensive food, 4 x the normal price of a sandwich pre security. Barcelona is a major city and this airport is a le...

★★★★★skytrax
Jul 2025

✅ Trip Verified | Chaotic once you get into the food area prices and choice are shocking. Staff are clearly unhappy and rude even buying a coffee th...

Sentiment Trajectory (20102024)-2.06 over 16 years
Then: 3.6/5 (12 reviews)Now: 1.6/5 (15 reviews)
Positive20%
Neutral28%
Negative53%
Queuing
2.6
Cleanliness
3.2
Staff
2.5
Food & Bev
2.4
Wifi
Wayfinding
3.1
Transport
3.6
Shopping

The Numbers

14.4MPassengers (2000)
-29.9%YoY Growth

14.4M passengers in 2000 — still 73% below the 2019 peak, though up 16% from the 2020 COVID crater.

9.4MInternational (65%)
5.0MDomestic (35%)
Passenger History

Lounges

7 available
ALAS
Terminal 1
priority pass
Enrique Tomas
Terminal 2
priority pass
Premium VIP Lounge
Terminal 1
priority pass
Sala VIP Canudas
Terminal 2
priority pass
Sala VIP Colomer
Terminal 1
priority pass
Sala VIP Miro
Terminal 1
priority pass
Sala VIP Pau Casals
Terminal 1
priority pass

Tardiness Report

2014/12–2014/01 · 0 flights
Flights Delayed
Avg Delay

Where You Can Escape To

274 routes · 6 regions · Top: Madrid Barajas International Airport (816/mo)
Europe10
Madrid Barajas International Airport (MAD)816
Leonardo Da Vinci (Fiumicino) International Airport (FCO)610
Malpensa International Airport565
Amsterdam Airport Schiphol (AMS)526
London Heathrow Airport (LHR)473
Paris-Orly Airport472
London Gatwick Airport (LGW)462
Sevilla Airport (SVQ)439
Palma De Mallorca Airport (PMI)412
Malaga Airport (AGP)382

The Runway Report

3 Runways
02/208,294ft × 147ft · ASP · Lighted
06L/24R10,997ft × 196ft · ASP · Lighted
06R/24L8,727ft × 196ft · ASP · Lighted

The Backstory

ACI Service Quality Awards

None recorded. A clean record — in the worst sense.