AMS

Amsterdam Airport Schiphol

Amsterdam, Netherlands

Opened1916ICAOEHAMElev-11 ft
The Verdict
59/100Could be worse (but not by much)

Passengers have noticed — and they're not happy about it. The trajectory is flat — no improvement in sight.

Ranked #13 of 42 airportsBased on data from 2000–2026
Operational25%
66Passable
Sentiment25%
38Painful
Infrastructure15%
63Passable
Sent. Velocity15%
57Passable
Connectivity10%
96Suspiciously good
Operator10%
50Passable

Carbon Accreditation

Level 7/7Net Zero
2024

90%+ absolute CO2 reductions achieved

What People Think

AMS: aggressively adequate. Not great, not terrible — the airport equivalent of a shrug.

4.3Avg Rating / 10
841
ReviewsSkytrax 841
25%Positive
SKYTRAX STARS:★★★★☆
★☆☆☆☆skytrax
Feb 2026

After arriving from a transatlantic flight, we were met with hundreds of passengers stuck in an endless passport-control queue. There were no separate...

★☆☆☆☆skytrax
Jan 2026

✅ Trip Verified | When arriving from UK and going to EU destination you have to go through passport control. They have the self serve machines but wh...

★★☆☆☆skytrax
Dec 2025

✅ Trip Verified | Very long queues for security, passport control, and check-in/out it took us more one hour just to clear. Staffing and operational...

★★★★★skytrax
Nov 2025

✅ Trip Verified | I’m writing to express my sincere gratitude to the amazing staff at the Lost & Found desk. Around 7:00 pm, November 25th, 2025, I...

★☆☆☆☆skytrax
Sep 2025

✅ Trip Verified | Bitterly disappointed in the Immigration process. Lengthy queues at passport control for over an hour. No egates working packed immi...

Sentiment Trajectory (2010–2025)+0.03 over 16 years
Then: 3.5/5 (32 reviews)Now: 3.6/5 (13 reviews)
Positive25%
Neutral25%
Negative50%
Queuing
2.5
Cleanliness
3.4
Staff
2.7
Food & Bev
2.7
Wifi
—
Wayfinding
3.5
Transport
3.5
Shopping
—

The Numbers

39.3MPassengers (2000)
-0.1%YoY Growth

39.3M passengers in 2000 — still 45% below the 2019 peak, though up 88% from the 2020 COVID crater.

39.1MInternational (100%)
171KDomestic (0%)
Passenger History

Lounges

1 available
Amsterdam Airport Schiphol
priority pass

Tardiness Report

2014/12–2014/01 · 0 flights
—Flights Delayed
—Avg Delay

Where You Can Escape To

Corendon Dutch Airlines·Base
easyJet·Base
KLM·Hub
KLM Cargo·Hub
KLM Cityhopper·Hub
Martinair·Hub
Transavia·Base
TUI fly Netherlands·Base
Vueling·Base
292 routes · 6 regions · Top: London Heathrow Airport (824/mo)
Europe10
London Heathrow Airport (LHR)824
Dublin Airport602
Charles de Gaulle International Airport (CDG)571
Madrid Barajas International Airport (MAD)558
Zurich Airport552
Copenhagen Kastrup Airport (CPH)540
London City Airport538
Barcelona International Airport (BCN)526
Frankfurt am Main International Airport509
Manchester Airport505

Ground Transport

MMetro
RRail
TTram
BBus

The Runway Report

6 Runways
04/226,627ft × 148ft · ASP · Lighted
06/2411,283ft × 148ft · ASP · Lighted
09/2711,329ft × 148ft · ASP · Lighted
18C/36C10,826ft × 148ft · ASP · Lighted
18L/36R11,155ft × 148ft · ASP · Lighted
18R/36L12,467ft × 198ft · ASP · Lighted

The Backstory

1916
Opened
Historythumb|Airport map thumb|Queues to the security control in June 2022 The construction of a new air traffic control tower was completed in 1991 as the existing tower could no longer oversee all of the airport as it was further expanded. Departure Hall...
ACI Service Quality Awards

None recorded. A clean record — in the worst sense.